Nassau, New York and Toronto

Operating systems for private markets and fund services

Halyard redesigns how your firm operates and builds the system that runs it, on the platforms you already use.

Why now

Decoupling growth from headcount.

Fund services run on cognitive work: interpreting documents, reconciling records, investigating breaks and deciding what happens next. Each generation of software, from spreadsheets to workflow tools, made the people doing that work faster, but none could do the work itself. Capacity has been bought one hire at a time, and headcount has risen with every mandate won.

That constraint is now lifting. Current models can do it: read the notice, reconcile it to the record, investigate the break and prepare the next action, to a standard that can be measured and controlled. Once the work runs on systems, each new mandate draws on capacity already built instead of new hires. Halyard rebuilds fund operations on that premise and keeps people where their judgment changes the result.

  • LocationsNassau, New York and Toronto
  • IndustriesPrivate markets and fund services
  • ServicesOperating models and their systems

The work we are asked about most

Industries

Delivery

The engagement establishes the current operating economics, tests a different process and introduces it into use.

  1. 1Baseline

    Establish the cost and performance of the existing process, including review, exceptions and coordination.

  2. 2Design

    Define the outcome, available information and tools, permitted actions and acceptance criteria.

  3. 3Pilot

    Compare complete work with the existing process, including difficult cases and the effort required to verify the result.

  4. 4Implementation and rollout

    Introduce the system into live operations and extend its scope where performance supports it.

  5. 5Handover and development

    Establish operational ownership, then evaluate changes in the process and underlying models against the work the firm needs to perform.

Delivery method

Reporting example

This invented service-reporting example shows how source selection, calculation and review fit together.

Lit office windows behind a building's facade at dusk

How we work

Expected output

“Open service requests increased from 100 to 110, a rise of 10 requests or 10%, using the approved month-end records R1 and R2. Current-month commentary is missing. The reason for the increase has not been established.”

Reporting example

Test cases

  • State the movement; leave its cause unresolved.
  • Use the approved version and record the exclusion.
  • Show the absolute change; percentage change is undefined.

Contact

Every programme begins by modelling how your operation runs today.

Tell us how your operation is organised, which systems it runs on and which services place the greatest demand on your team.