Lukas Zarkadas
Co-founder & Managing Director, Business Process & Implementation
Lukas leads business-process design and implementation. His experience includes consulting at KPMG and healthcare AI development and rollout.
Background
Lukas combines healthcare AI work at KPMG with hands-on delivery of knowledge assistants and connected operating infrastructure.
Healthcare AI at KPMG
Implementation of Microsoft Copilot and generative AI in healthcare, including work with healthcare data, where a data-sensitive operating environment governs the design.
Enterprise knowledge assistants
For a global oncology company, led the technology research, then designed and built an assistant on Microsoft Azure grounded in the company’s own knowledge base. It became the foundation for the company’s larger AI initiatives.
Connected operating infrastructure
For a client-services business handling sensitive client information, designed and implemented one data model across customer records, payment information and service-delivery workflows, with automation built on it.
Writing
Individual productivity and operating capacity
An employee with a capable AI assistant may complete substantially more work. The firm still needs to establish how that work becomes part of a dependable operating process, rather than a collection of individual methods.
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Specialist systems and the operating layer
The opportunity in a financial-services operation often lies in the work connecting its specialist systems. Replacing those systems is a separate decision, with responsibilities that a new interface does not remove.
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